Notice to Consumers –
Texas Mental Health Services

In accordance with Texas law (House Bill 4224 and Section 181.105 of the Texas Health and Safety Code), the following information is provided to help consumers understand their rights and available resources:


How to Contact the Licensing Board

Mental health professionals in Texas are regulated by the Texas Behavioral Health Executive Council (BHEC).

For questions regarding licensure, professional standards, or to verify a license, you may contact:

Texas Behavioral Health Executive Council (BHEC)
Website: https://bhec.texas.gov
Contact page: https://bhec.texas.gov/contact-us/


How to Request Your Health Records

You have the right to request access to your health care records maintained by this practice.

To request records, please submit a written request that includes:

  • Your full name

  • Date of birth

  • A description of the records requested

  • Your preferred method of delivery

Submit requests by:
Email: kristina@centralaustinpsychotherapy.com

Requests will be processed in accordance with applicable Texas and federal law.


How to File a Consumer Complaint

If you wish to file a consumer complaint regarding mental health services, you may contact:

Texas Office of the Attorney General – Consumer Protection Division
Website: https://www.texasattorneygeneral.gov/consumer-protection
File a complaint: https://www.texasattorneygeneral.gov/consumer-protection/file-consumer-complaint

This notice is provided to comply with Texas law and does not limit any rights under HIPAA or other applicable laws.